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About Us

Enabling Better Care By Offering Your Team Superior Support

Our Vision

Founded over 30 years ago, we are a family run supplier with an unwavering vision - we believe that those who live in a care centre - whether that be residential, rehabilitation, nursing, dementia or palliative care should be given the best care possible.

It's with this vision that we strive to enable better care by offering your Team superior support in our three ways:

Our Vision & Values

PROVIDA DIFFERENCE

You will have a bespoke service package that is

to the needs of you care environment and team.

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By WhatsApp, phone, email or our online portal, you can

COMMUNICATE

with us through whatever way suits you best.

With 30 years+ of experience, you can access a wealth of

RESOURCE

knowledge and training.

TAILORED

Meet The Team

Meet The Team

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Neil Gilbert

Managing Director

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Graham Gilbert

Sales Director

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Philip Poulter

Account Manager

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Alvin Gibson

Technical Manager

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Tiani Gilbert

Customer Care

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Yoki Yue

Customer Care & Purchasing

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Luis De Sousa

Servicing Coordinator

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Jeslyn Koh

Accounts & Admin

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Paul Rigby

Service Engineer

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Christian Marriott

Service Engineer

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Tony Parsons

Delivery Driver

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Chris Bennett

Delivery Driver

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Luis De Sousa

Accounts Administrator

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Yoki Yue

Customer Care

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Tiani Gilbert

Customer Care & Markering

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Paul Rigby

Service Engineer

Our Journey

Our Journey

In 1989, our founder Hedley Gilbert (shown right) started Provida - then Nightingale Medical - from his garage in Slough, supplying care homes. His sons Neil and Graham started in 1991 and 1993, and the business was moved into proper storage facilities.

 

The retail shop was then started, selling mobility equipment and aids to the public. From 1993 to 2012 the business grew and became established in the local area, and the shop expanded to sell consumables.

 

In 2013 we made the strategic decision to only supply care homes and establishments. The mobility shop was sold, and we continued the partnership under the name Provida selling to the care homes across the UK.

 

From 2014, we expanded further to offer servicing, repairs and interior design services. We then moved to our current, substantially larger site in August 2021, combining both our warehouse and office in one location to be able to better serve our customers from a central base.

Today, with over 30 years of experience, we continue to provide a personal, tailored service to our customers. Click here to view customer testimonials.

Location

Situated with accessible routes to areas across the UK, our distribution centre is located in Reading. 

If you'd like to pop in for a chat, we'd love to see you! Simply contact us using the details below and we'll arrange a time together.

Address: Provida

                9 Arkwright Road

                Reading

                RG2 0LU

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